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Technical Support

Before you contact us, please do the following:

 

Please contact our support team using Web Form or support@proxifier.com

If you do not wish to use tickets and tracking please use info@proxifier.com

 

If you contact Technical Support, please provide as much information as you can about your problem, including:

  • Proxifier version and edition (from the About dialog) e.g. "Proxifier Portable Edition v1.5".
  • Windows version (including service pack) e.g. Windows XP SP2.
  • Your Network Configuration (your IP address*, proxy server IP and Port, proxy server protocol (e.g. SOCKS), proxy server name (e.g. Squid or AnalogX).
  • The description of your problem (be as detailed and comprehensive as possible), details about what you were doing when the error occurred.
  • Proxifier registration information (if you're a registered user) – registered users get a higher support priority.

 

* We need the first byte of an IP address only. So you can specify IP addresses like 10.x.x.x, 192.x.x.x and etc.

 

Proxifier - Bypass firewall and proxy, tunnel connections through an HTTPS and SOCKS proxy Windows Version Mac OS X Version